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7 in 10 Americans believe apps will replace websites in the next decade

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This story version has been formatted as an on-air script for broadcast outlets. See the original research story here.

A RECENT SURVEY OF 2,000 ADULTS FOUND MORE THAN ONE IN FOUR (26%) THINK THEY CAN GO A YEAR WITHOUT USING A STANDARD COMPUTER BROWSER.

THIRTY-SIX PERCENT THINK THEY COULDN’T GO AN ENTIRE DAY WITHOUT THEIR SMARTPHONE.

FORTY-SIX PERCENT HAVE EVEN DONE A FULL DAY’S WORK ENTIRELY FROM THEIR SMARTPHONE, AND 42% HAVE USED IT TO FILE A TAX RETURN.

CONDUCTED BY ONEPOLL AND CRICKET WIRELESS FOR THEIR “TAX TIME” INITIATIVE, ONLY TWO IN FIVE (40%) ANTICIPATE GETTING A TAX REFUND IN 2023, WITH THE AVERAGE PERSON EXPECTING ABOUT $2,300.

THINGS PEOPLE HAVE DONE ENTIRELY ON THEIR SMARTPHONE

  • Shopping for groceries - 51%
  • Taking photos/videos for special events - 51%
  • Shopping for clothes/accessories - 47%
  • Completing a full day’s work - 46%
  • Completing a tax return - 42%
  • Completing a homework assignment - 39%
  • Reading books/magazines - 38%
  • Dictation/transcription - 22%

Survey methodology:

This random double-opt-in survey of 2,000 general population Americans was commissioned by Cricket Wireless between Jan. 20 and Jan. 23, 2023. It was conducted by market research company OnePoll, whose team members are members of the Market Research Society and have corporate membership to the American Association for Public Opinion Research (AAPOR) and the European Society for Opinion and Marketing Research (ESOMAR).

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